Decoder, Harmonic Annual Standard HW & SW Service Level

<p>Harmonic Annual Standard Hardware &amp; Software Service Level Agreement. Price includes 8am to 5pm Monday through Friday with 24/7/365 for Severity 1 telephone technical support and Advanced RMA replacement shipped on 5th&nbsp; business day from date of receipt of defective unit.<br>Priced as a 1-year contract; available up to 5-years.</p><p><br></p>